1. Opera Hotel Management Software Download
2. Opera Hotel Management Software Free
3. Opera Hotel Management software, free download

If you’re a busy hotel manager worried about satisfying guests, allocating time to research and choose hotel management software that fits your needs may fall by the wayside. Or, you end up just choosing the most popular option in the hotel management world, Opera PMS.

After a while, though, you realize it isn’t what you needed at all. You have unique needs that this software doesn’t satisfy. You need to find a new solution fast, all while managing a fully booked hotel.

• This library is comprised of product documentation for OPERA Property Management. Getting Started. Release Notes 5.5.1.
• Welcome to OPERA Property Management System (PMS) At the core of the OPERA Enterprise Solution is the OPERA Property Management System (PMS). Designed to meet the varied requirements of any size property or property chain, OPERA PMS provides the tools to help you run your operation at a greater level of productivity and profitability than ever before.
• Oracle Hotel Property Management System Hotel Property Management and POS Solutions With guest expectations always evolving, hospitality operators need the right property management and point-of-sale systems to drive innovations that’ll deliver exceptional experiences.

OPERA PMS Reference Manual Opera Hotel Edition Version 4.0. Look no further than this fantastic Mastering Opera PMS Hotel Software course. The hotel industry and receptionist roles are set to keep on growing, and are currently some of the most in demand positions. So working in the hotel and hospitality industry is a great choice, and will mean you won’t be short of job offers! Folio Plus – Hotel Management System is an alternative for Micros Fidelio(Opera). Every hotel system has its unique features, and Folio+ is not an exception. Folio Plus offers very intuitive features that are primarily based on the basic to advanced hotel operations by automating management tasks by various departments and division for better operations. Oracle Hospitality's OPERA 5 Property Management provides a full-featured, property management system that enables hoteliers to deliver world-class guest service and increase operational efficiency throughout the system.

Don’t panic; that’s where we come in.

Oracle’s Opera Hotel PMS dominates the hotel property management sphere, but there are other options available offering a variety of features, and sometimes even cheaper prices.

Below, I’ll cover five Opera PMS alternatives, outlining their pros and cons so you can find the right fit for your hotel.

The five alternatives—listed below in alphabetical order—all have two things in common:

• They are specifically geared toward independent hotels.
• They’re highly rated and / or have a lot of reviews on Capterra.

1. eZee FrontDesk

eZee FrontDesk’s dashboard

eZee Technosys has the second highest market popularity score of all hospitality property management software we listed on our website, second only to Oracle’s Opera. They offer a “complete range of hospitality solutions inclusive of desktop as well as online property management.

Pros

eZee FrontDesk available in the cloud, —offers front desk, laundry, back-office, accounting, channel manager, and reporting features all in one place with 24-7 live support. If you want to give it a spin first before paying the one-time licensing fee, which starts at $1,150, you can test drive it with a 30-day free trial. Reviewers at Capterra describe it as easy to use, with some noting that it is especially helpful for small hotels looking to keep track of reservations and customer information. Reviewers also describe the system as intuitive for users.

Cons

eZee FrontDesk caters to small hotels, but they also deal with large and very large hotels, claiming more than 6,000 clients in 140+ countries. For the manager of a smaller hotel hoping to deal with a relatively small software company and receive personalized service, this may be a turnoff. It’s worth noting that FrontDesk’s customer service has also been praised in reviews.

Have you used eZee FrontDesk? Leave a review!

2. Hotelogix

Hotelogix’s dashboard

Hotelogix is cloud-based software that caters to independent hotels trying to figure out how to automate operations and boost revenue. The company claims that its software is used in 100 countries, and that you can “get to the cloud in just 1 minute.”

Pros

This property management system integrates all critical operations into one hotel platform, whether that be your front desk, accounts, or even travel agents. Hotelogix also offers a team of hospitality experts available 24-7 to answer clients’ questions. You can begin with a free trial, and pricing starts at just $3.99 per month. Reviewers at Capterra prais the software for being easy to use and automating the booking process, which can be a headache for smaller hoteliers.

Cons

One reviewer noted that the software lacks an inventory system or a calendar for employee shifts.Hotelogix services a large number of clients, and at least one reviewer said that the company can be slow to respond to reported issues.

Have you used Hotelogix? Leave a review!

3. Hotello

An example of Hotello’s reports

https://treety794.weebly.com/blog/mac-os-system-7-download. Hotello offers a variety of property management features that touch on front desk management, marketing, operations, accounting, and other day-to-day management processes essential to running a successful hotel.

Pros

This system includes standard software features like reservations, check-in/checkout, and invoicing, as well as an availability chart to monitor occupancies and cancellations in real-time. Hotello’s marketing component is a standout feature, giving users the option to automatically send thank you notes to guests and transmit invoices. This solution’s guest preference management system also lets users add specific details about a particular guests, such as allergies, stay history, and favorite rooms. Other day-to-day management features include a housekeeping component, user transaction histories, and data printing and exporting. Hotello is available in a cloud-based format.

Cons

According to Capterra reviews,the software occasionally lags and two folios can’t be opened at once, meaning only one reservation can be made at a time.

Have you used Hotello? Leave a review!

4. MSI CloudPM

Several views of MSI CloudPM’s dashboard

If you love working in the cloud, MSI CloudPM may be the Opera alternative you’re looking for. This property management system has all the features of standard PMS software without requiring an expensive hardware installation. By running the application in a browser, you can create tabs to access other features without losing your work. It also features built-in web-based help tools—including video tutorials and live help from technicians.

Pros

Capterra reviewers describe the software as intuitive and user-friendly, and praised the MSI team for being responsive to requests for features, a big deal for smaller hotels with unique needs.

Cons

One user complained that the system is “sometimes slow and shuts down randomly,” and that features may not work correctly from time to time. Another user noted that the customer service team quickly responds to any reported “kinks” in the system.

Have you used MSI CloudPM? Leave a review!

5. RoomMaster by InnQuest

RoomMaster’s booking engine

InnQuest’s roomMaster is used by thousands of properties in dozens of countries, ranging from major chains to boutique hotels. The software handles property management, online and direct bookings, revenue management, and point-of-sale, among other integrations. It also offers extras such as “auto rate tuning” to adjust rates based on occupancy.

Pros

Capterra reviewers said that the software is straightforward and easy to configure. Managers didn’t have to spend a lot of time training their staff due to the software’s simplicity, allowing them to focus on managing the hotel instead. Reviewers cited lots of features to take advantage of, and described customer support as responsive.

Cons

Complaints about roomMaster were relatively random and usually specific to the reviewer’s unique situation. However, one reviewer noted that the software lacks 24-hour customer support, although a support agent is available for emergencies. One dissatisfied user stated that the software is not intuitive or easy to use, so your experience may vary.

Have you used roomMaster? Leave a review!

Did we forget anyone?

Have any other favorite Opera PMS alternatives? Drop them Let me know in the comments below.

Update 10/3/2017: This post has been updated since it was first published to include additional options and new information about existing products, as well as remove two options that didn’t fit the post criteria. This list now includes five (up from three) Opera alternatives.

Looking for Hospitality Property Management software? Check out Capterra's list of the best Hospitality Property Management software solutions.

Face it: You’re going to spend a lot of money on IT stuff in 2017. You can’t avoid it.

Hotels spend an average of 4.9% of revenue on IT and tech to improve their operations each year. That means if you’re pulling in $1.5 million in revenue each year, you’ll average spending $73,500 on adding bandwidth, securing your data and, yes, buying hotel management software. So if you do decide to plunk down some serious cash on software to streamline your hotel’s operations, you need to get it right the first time.

There are a lot of options out there, but Oracle’s Opera, and Maestro PMS are two intriguing alternatives, each having their own unique advantages.

Oracle’s Opera property management system is the 500-pound gorilla in the hospitality management software world. It has a market score of 96 on Capterra’s popularity chart, compared to the second highest score of 81. We estimate that Opera has 26,000 customers and 104,000 users.

Maestro PMS is a good bit smaller, scoring a 51 on our popularity chart with an estimated 430 customers and 10,000 users. But as every hotel manager knows, the size of the company behind the software pales in comparison to the quality of the software itself. And even though Opera is a top-notch product, it doesn’t mean it’s the best option for your hotel.

So how do you decide whether to go with a market leader like Opera or with an up-and-comer like Maestro? I’ve put together a detailed comparison below of how Opera vs. Maestro match up in terms of features, customer support, and other criteria.

Features

Opera Hotel Management Software Download

Opera

If it’s been awhile since you’ve seen Oracle’s Opera PMS system, you may want to give it a second look, as the software has gotten a brand new user interface.

The dashboard now has large buttons meant for easy navigation to reservations, maintenance, and everywhere else you need to keep an eye on for smooth hotel operation.

The software also is mobile and hosted on the cloud, enabling staff to be connected wherever they are. That allows housekeeping, for example, to receive a real-time update that guests have checked out of a room so they don’t have to knock on their door.

Opera also collects guest preferences and special requests, and personalization can extend to room service, allowing you to create a customized room service menu that takes into account the guest’s dietary preferences.

The software is capable of generating customized reports so you can track your hotel’s progress and spot trends.

Maestro

Maestro PMS also is designed for the cloud, and its main feature is the integration of more than 20 modules into one place, like reservations and front desk, sales and catering, spa and club management, retail point-of-sale (POS), dining POS, and an integrated booking engine.

The aim is to simplify the experience for the hotel manager so all tasks involved in running a hotel can be done from one dashboard. That way, there’s no need to juggle a bunch of different platforms.

Maestro says the software is ideally designed for independent and boutique hotels, but multi-property groups can also make use of it.

Modern features include web check-in, text messaging, email marketing, group landing pages, and reputation management.

Maestro PMS also claims that you’ll be able to stay in full communication with your guests before, during, and after their stay directly through messaging systems built into the platform.

2. Support

Both Opera and Maestro PMS claim to offer 24/7 support with live representatives, and reviewers had very strong opinions about both of them in this category.

Oracle offers three tiers of support for their products (the company does not publicize the prices of these tiers):

• “Sustaining support” is the most basic level, which includes maintenance for as long as you use the software, giving you access to online support tools, pre-existing fixes, and assistance from experts.
• “Extended support” is the middle tier, and it includes allows you to get additional maintenance on top of the “sustaining support” tier, as well as upgrades for an additional fee.
• “Premier support” is the top level of support offered by Oracle, and it includes “complete server and storage system support.”

Some customers were critical of Opera’s customer service in reviews on Capterra, saying that the company was not very responsive to service requests. They also disliked the extra fees for additional levels of service.

On the other hand, customers praised Maestro PMS’s support in their reviews. The software has nearly unanimous perfect reviews at Capterra, although there are only four of them. Several specifically praised Northwind’s—the company that develops the software—customer service as being very responsive and helpful.

“Great support. Great sales team. They listen to customers and worked closely with our team to understand our software needs, IT resources, personnel, and our customers,” wrote one reviewer.

3. Pricing

Pricing is a bit trickier to gauge. Neither company lists a price for the software on their websites.

An Oracle representative declined to comment on price, noting that they need to consult with customers to determine their needs before figuring out a price point. Their pricing model appears to use a one-time fee. Capterra has listed a one-time starting price for Opera of $15,000, while two reviewers at Software Advice have paid between $20,000-$50,000 and from $100,000-$250,000, so your price tag will probably differ greatly depending on your company profile. However, one thing is clear: signing up probably won’t be cheap, at least from the outset.

A consultant on Quora says that prices depend on three factors: number of rooms, the level of the edition you want (full service versus express), and if your hotel is part of a major chain that has a special corporate price.A consultant noted on Quora says that prices depend on three factors: number of rooms, the level of the edition you want (full service versus express), and if your hotel is part of a major chain that has a special corporate price.

Opera doesn’t offer a demo through the site, but you can place a product inquiry at Oracle to set up a conversation with a sales representative who can determine your needs and the best solution for you.

Like Opera, Maestro PMS’s team will set up a meeting with you to determine your needs and requirements, and then figure out a solution with its own customized pricing. Maestro PMS generally goes with a one-time price model. However, a Maestro PMS representative said that the platform uses a subscription-based model with no licensing fees, and only training and services are charged upfront. They also charge an annual support fee that includes 24/7 help desk support, free version upgrades, remote training, and access to the elearning website. Your price will vary depending on the number of user licenses you want, not how many rooms you have.

You can request a live demo through a form on their website.

Opera Hotel Management Software Free

But wait, there’s more (software options)

Chances are, if you’re interested in one alternative to Opera, you’re probably interested in others. There are a ton of other hotel management software options out there, and if you find that neither Maestro PMS nor Opera quite fit the bill, hopefully our readers can help you out in the comments section below by describing what software solutions worked for them and why.
And if you’ve used either Maestro or Opera, we’re dying to know what you think, so please let us know below.

Opera Hotel Management software, free download

Looking for Hospitality Property Management software? Check out Capterra's list of the best Hospitality Property Management software solutions.